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Last updated version: 22.11.24

Website Privacy Policy

This Privacy Policy describes Incentive Games Ltd’s policies and procedures on the collection, use, and disclosure of your information when you use the website. It also explains your privacy rights and how the law protects you.

By using the website, you agree to the collection and use of information in accordance with this Privacy Policy.

The website is protected by reCAPTCHA, and the Google Privacy Policy and Terms of Service apply.

Interpretation and Definitions

Interpretation

The words with capitalised letters have defined meanings under this policy. These definitions apply regardless of their singular or plural form.

Definitions

For the purposes of this Privacy Policy

  • Account: A unique account created for you to access or use our website.
  • Company: Refers to Incentive Games Ltd, located at 2F2, 45 Frederick St, Edinburgh EH2 1EP. For GDPR purposes, the Company is the data controller.
  • Country: Scotland, United Kingdom.
  • Data Controller: Under the GDPR, this refers to the Company, which determines the purposes and means of processing your personal data.
  • Device: Any device capable of accessing the website, such as a computer, smartphone, or tablet.
  • Personal Data: Information that relates to an identified or identifiable individual, such as name, email, IP address, and more.
  • Service Providers: Third-party entities processing data on behalf of the Company, supporting the website’s operation and analytics. Under GDPR, they are considered data processors.
  • Usage Data: Information collected automatically from the website, including details like your IP address, browser type, and time spent on pages.
  • Website: Refers to Incentive Games Ltd’s professional website, accessible from www.incentivegames.com.
  • You: Refers to the individual or entity accessing the website.

Collecting and Using Your Personal Data

Types of Data Collected

1. Personal Data

You may be asked to provide personal information, including but not limited to:

  • Name and surname
  • Email address
  • Phone number
  • Mailing address
  • Usage data

2. Usage Data

Collected automatically via cookies, analytics, or your device, usage data may include:

  • IP address
  • Browser type and version
  • Pages visited and time spent on them
  • Unique device identifiers
  • Diagnostic data for website performance

Use of Your Personal Data

The Company uses your data to:

  • Operate and maintain the website: Ensure functionality, monitor usage, and analyse performance.
  • Contact You: Provide updates, respond to inquiries, and send necessary communications.
  • Manage Your Requests: Handle support requests or feedback.
  • Improve Services: Conduct analytics to optimise website performance and user experience.
  • Business Transactions: Use data as part of asset transfers like mergers or acquisitions.
  • Legal and Compliance: Meet obligations like responding to legal requests.

Sharing Your Data

Your information may be shared:

  • With Affiliates: For consistent support and aligned services.
  • With Business Partners: For joint promotions or service delivery.
  • With Service Providers: Who perform services like analytics or technical support.
  • For Legal Reasons: To comply with applicable laws or defend rights.

Retention of Your Personal Data

The Company will retain your data as long as necessary for operational, legal, or compliance purposes. Usage data may be retained longer for analytical purposes.

Transfer of Data

Your data may be processed outside your local jurisdiction. The Company ensures adequate security and legal safeguards for such transfers.

Your GDPR Rights

As a user under GDPR, you have the right to:

  1. Access Your Data: View the personal data we hold about you.
  2. Rectify Errors: Correct incomplete or inaccurate information.
  3. Delete Data: Request erasure when applicable.
  4. Restrict Processing: Limit how we use your data.
  5. Port Data: Obtain your information in a machine-readable format.
  6. Object to Processing: Especially for direct marketing purposes.
  7. Withdraw Consent: Revoke consent at any time.

To exercise these rights, contact us at info@incentivegames.com.

Data Security

We employ commercially reasonable measures to protect your personal data. However, no method of online transmission is completely secure.

Third-Party Providers

We use third-party tools like Google Analytics to collect and process data in accordance with their privacy policies.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the new effective date. You are encouraged to review this policy regularly.

Contact Us

For questions about this Privacy Policy: