Website Privacy Policy

Last updated version: 20/10/2022 

This Privacy Policy describes Incentive Games Ltd policies and procedures on the collection, use and disclosure of your information when you use the website and tells you about your privacy rights and how the law protects you. 

By using the website, you agree to the collection and use of information in accordance with this Privacy Policy.  

The website is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. 

Interpretation and Definitions 

Interpretation 

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. 

Definitions 

For the purposes of this Privacy Policy: 

  • “Account” means a unique account created for you to access our website or parts of our website. 
  • “Company” (referred to as either “the Company”, “we”, “us” or “our” in this agreement) refers to Incentive Games Ltd of Citypoint, 65 Haymarket Terrace, Edinburgh EH12 5HD.

    For the purpose of the GDPR, the Company is the data controller. 
  • “Country” refers to Scotland, United Kingdom. 
  • “Data Controller“, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of personal data. 
  • “Device” means any device that can access the website such as a computer, a cellphone or a digital tablet. 
  • “Personal Data” is any information that relates to an identified or identifiable individual.

    For the purposes of GDPR, personal data means any information relating to you such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity. 
  • “Website Provider” means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the website, to provide the website on behalf of the Company, to perform services related to the website or to assist the Company in analysing how the website is used. For the purpose of the GDPR, website providers are considered data processors. 
  • “Usage Data” refers to data collected automatically, either generated by the use of the website or from the website infrastructure itself (for example, the duration of a page visit). 
  • “Website” refers to Incentive Games Ltd professional website, accessible from www.incentivegames.com 
  • “You” means the individual accessing or using the website, or the company, or other legal entity on behalf of which such individual is accessing or using the website, as applicable.

    Under GDPR (General Data Protection Regulation), you can be referred to as the data subject or as the user as you are the individual using the website. 

Collecting and Using Your Personal Data 

Types of Data Collected 

Personal Data 

While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to: 

  • Email address 
  • First name and last name 
  • Phone number 
  • Address, country, postal code 
  • Usage Data 

Usage Data 

Usage data may be collected automatically when using the website, through Google analytics. 

Usage data may include information such as your device’s Internet protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. 

When you access the website by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data. 

We may also collect information that your browser sends whenever you visit our website or when you access the website by or through a mobile device. 

Use of Your Personal Data 

The Company may use personal data for the following purposes: 

  • To provide and maintain our website, including to monitor the usage of our website. 
  • To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation. 
  • To manage your requests: To attend and manage your requests to us. 
  • For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us about our website users is among the assets transferred. 
  • For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our website, products, services, marketing and your experience. 

We may share your personal information in the following situations: 

  • For business transfers: we may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company. 
  • With affiliates: we may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us. 
  • With business partners: We may share your information with our business partners to offer you certain products, services or promotions. 
  • With other users: when you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. 
  • With your consent: we may disclose your personal information for any other purpose with your consent. 

Retention of Your Personal Data 

The Company will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. 

The Company will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our website, or we are legally obligated to retain this data for longer time periods. 

Transfer of Your Personal Data 

Your information, including personal data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. 

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. 

The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information. 

Disclosure of Your Personal Data 

Business Transactions 

If the Company is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy. 

Law enforcement 

Under certain circumstances, the Company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency). 

Other legal requirements 

The Company may disclose your personal data in the good faith belief that such action is necessary to: 

  • Comply with a legal obligation 
  • Protect and defend the rights or property of the Company 
  • Prevent or investigate possible wrongdoing in connection with the website 
  • Protect the personal safety of users of the website or the public 
  • Protect against legal liability 

Security of Your Personal Data 

The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. 

Detailed Information on the Processing of Your Personal Data 

The website providers we use may have access to your personal data. These third-party vendors collect, store, use, process and transfer information about your activity on our website in accordance with their Privacy Policies. 

GDPR Privacy Policy 

Legal Basis for Processing Personal Data under GDPR 

We may process Personal Data under the following conditions: 

  • Consent: You have given your consent for processing personal data for one or more specific purposes. 
  • Performance of a contract: provision of personal data is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof. 
  • Legal obligations: processing personal data is necessary for compliance with a legal obligation to which the Company is subject. 
  • Vital interests: processing personal data is necessary in order to protect your vital interests or of another natural person. 
  • Public interests: processing personal data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company. 
  • Legitimate interests: processing personal data is necessary for the purposes of the legitimate interests pursued by the Company. 

In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract. 

Your Rights under the GDPR 

The Company undertakes to respect the confidentiality of your personal data and to guarantee you can exercise your rights. 

You have the right under this Privacy Policy, and by law if You are within the UK, to: 

  • Request access to your personal data.  

The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your personal data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you. This also enables you to receive a copy of the personal data we hold about you. 

  • Request correction of the personal data that we hold about you.  

You have the right to have any incomplete or inaccurate information we hold about you corrected. 

  • Object to processing of your personal data.  

This right exists where we are relying on a legitimate interest as the legal basis for our processing and there is something about your particular situation, which makes you want to object to our processing of your personal data on this ground. You also have the right to object where we are processing your personal data for direct marketing purposes. 

  • Request erasure of your personal data. 

You have the right to ask us to delete or remove personal data when there is no good reason for us to continue processing it. 

  • Request the transfer of your Personal Data.  

We will provide to you, or to a third-party you have chosen, your personal data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you. 

  • Withdraw your consent.  

You have the right to withdraw your consent on using your personal data. 

Exercising of Your GDPR Data Protection Rights 

You may exercise your rights of access, rectification, cancellation and opposition by contacting us. Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will try our best to respond to you as soon as possible. 

You have the right to complain to a Data Protection Authority about our collection and use of our personal data. For more information, please contact your local data protection authority in the UK. 

Changes to this Privacy Policy 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. 

We will let you know via a prominent notice on our website, prior to the change becoming effective and update the “last updated version” date at the top of this Privacy Policy. 

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. 

Contact Us 

If you have any questions about this Privacy Policy, you can contact us: 

  • By visiting this page on our website: https://incentivegames.com/contact-us/
  • By sending us an email: info@incentivegames.com